OUR CX COMMITMENT TO YOU
At Equipment Depot, we value trust and relationships. We know you are looking for a partner you can rely on. A partner who provides stability, resources, value, and peace of mind knowing that we will always be there when you need us. We are very serious about making a positive impact on our customer’s businesses and within our organization. To stand by our commitment, we have created a CX Mantra that defines our level of dedication and devotion we strive for each and every day.
TRUSTED TO DELIVER
Our customers trust us to be the Best Service Organization. This is more than just a statement; it is a promise to them — and to each other. We recognize that our customers determine our success and that trust must be earned, not simply given or expected. Our customers must know that we will fully meet their needs. They must know that we will always be knowledgeable, professional, effective, responsive, and most of all — remarkable. Leaving them with complete peace of mind knowing that they have made the right decision to partner with us. We strive every day to excite our customers. Trusted to Deliver means making a positive and honest impact, resulting in something extraordinary — a foundation built on “trusted relationships.”