EXCELLENCE IN DELIVERING THE HIGHEST LEVEL OF SERVICE
Our customers have relied on our quality service for more than 80 years. At Equipment Depot, our employees are dedicated to delivering exceptional support and results. This selection of awards reflects our team’s commitment to providing industry-leading customer service and satisfaction.
LOGISNEXT DEALER OF EXCELLENCE
Illinois, Kentucky, Ohio & South Texas Locations
UNICARRIERS PREMIER DEALER
ESGR ABOVE & BEYOND AWARD
PROMATCH DEALER OF THE YEAR
ESGR PATRIOT AWARD – Derrick Shannonhouse, VP of Transformation
LOGISNEXT DEALER OF EXCELLENCE
Each year, Mitsubishi Logisnext selects those dealers who have consistently provided exceptional customer service and world class expertise in their markets. Winners are selected from over 160 Mitsubishi forklift trucks, Cat® lift trucks and Jungheinrich® dealers in the Mitsubishi Logisnext North American dealer network. Equipment Depot operating companies have won this award in each of the last 10 years.
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UNICARRIERS PREMIER DEALER
Each year, all UniCarriers dealers throughout the Americas are evaluated on new equipment sales, market penetration, aftermarket parts sales, service expertise, overall performance and professionalism. The top ten dealerships are awarded UniCarriers Premier Club status and set the standard to which all UniCarriers dealers aspire. Our Wisconsin region has been recognized as a Premier Dealer 13 times.
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ESGR Above & Beyond Award
Equipment Depot Received the Above and Beyond Award from the Employee Support of the Guard and Reserve (ESGR) organization for hiring and supporting military reservists
ESGR Patriot Award
Vice President of Transformation Derrick Shannonhouse was honored with ESGR’s Patriot Award for supporting employee participation in America’s National Guard and Reserve Force.
2022 US CUSTOMER EXPERIENCE AWARDS®
Equipment Depot received Gold awards for Best Measurement in Customer Experience and Best Customer Experience Strategy. Along with a Silver award for CX Leader of the Year – Carol Tesarek and a Bronze award for Customer-Centric Culture – Large Company.
2021 PROMATCH PARTS DEALER OF THE YEAR
The Promatch Parts Dealer of the Year award was created to recognize dealers that are committed to demonstrating exceptional performance in parts sales, as well as helping customers maintain their equipment through replacement parts.
Total Recordable Incident Rate – 1.27
Equipment Depot had it’s lowest ever safety record as of Jun 2024, 1.27, which was 3x lower than the national average of 3.9.
2020 ANA B2 AWARD – CONTENT MARKETING
Equipment Depot received a 2020 ANA B2 award for Content Marketing for our whitepaper, The Definitive Guide to Warehouse Automation.
