QUALITY SERVICE THAT
KEEPS YOUR BUSINESS MOVING
Whether you need emergency repair services or you’re looking to maintain your equipment with regular inspections, what matters most is having a partner that’s responsive and acts with a sense of urgency. Our certified technicians are equipped with the expertise, tools, and parts to perform repairs quickly, and our planned maintenance programs will ensure your factory warranties remain valid, identify small issues before they turn into costly repairs, and keep your productivity at its peak. With more than 850 technicians across our network of 50+ locations, we have the unique ability to provide dependable service wherever your business operates.
PREVENTATIVE MAINTENANCE
Improve the reliability of your fleet by enrolling in a scheduled, preventative maintenance (PM) program. Our PM plans include all labor costs at a fixed, flat rate.
TOTAL MAINTENANCE & REPAIR
Reduce your overall costs with a comprehensive, total maintenance and repair plan. A total maintenance plan is similar to a PM plan, but also includes additional services, parts and materials within your fixed, flat rate.
EMERGENCY REPAIR
Leverage our emergency repair services whenever your equipment goes down unexpectedly. Our technicians are ready to roll 24/7, 365, and we guarantee a four-hour emergency response time.
RELIABLE EQUIPMENT SERVICE
Our expert service team is ready to support you with local forklift repairs, dock and door service, and reliable maintenance on scissor lifts, boom lifts, telehandlers, and more. When you leverage our teams, you’ll benefit from:
FAST RESPONSE TIMES
With 850+ technicians across more than 50 locations nationwide, we have large service teams with the bandwidth to support you whenever you need equipment maintenance.
SERVICE FOR MIXED FLEETS
Using multiple brands and types of equipment? Whether you’re using forklifts, boom lifts, pallet jacks, scissor lifts and more from different manufacturers, Equipment Depot technicians are trained and certified to work on all of them. So instead of using multiple service providers, you can use one team with the expertise to maintain all the equipment in your facility.
FACTORY WARRANTY PROTECTION
Most manufacturers require documented proof of regular service to keep your warranty coverage intact. Without this documentation, you risk voiding your warranty and losing protection on what was likely a significant capital investment for your business. Our service programs automatically provide the proof you need to maintain your factory warranties. By strictly following your manufacturer’s recommended maintenance schedule and recording detailed service notes after every service visit, we ensure your equipment receives the right maintenance at the right intervals. All of this protects your warranty coverage and safeguards your ability to make claims when needed.
FIRST-TIME FIXES
There’s nothing more frustrating than having a technician tell you that they don’t have the right part and will need to come back again. Our technicians come prepared in a vehicle fully stocked with replacement parts, sourced from our huge inventory of OEM and aftermarket parts. Our service teams don’t just pop in, they’ll call you ahead of time to make sure you and your equipment are ready for us. All of which leads to fewer return trips, less headaches, and more first-time fixes.
FAST RESPONSE TIMES. LESS DOWNTIME.
When your equipment fails, one phone call puts our service teams into action, and they will respond to you within four hours. Our technicians undergo extensive ongoing training on all major equipment brands and models, enabling them to look beyond superficial symptoms. Instead of just replacing parts, Equipment Depot technicians are trained to be problem solvers who perform root cause analysis to understand what is actually happening with your equipment.
This approach means we fix it right the first time, reduce repeat repairs, extend the life of your equipment, and lower your total cost of ownership. The result?
- Less rework
- More uptime
- Fewer repairs disrupting your operation
AFTER-HOURS RESPONSE
If your operation runs more than one shift, unexpected breakdowns can occur at odd hours. That’s why our service doesn’t stop when traditional business hours end. With 24/7 emergency repair services available in all of our markets, we ensure you’ll never face equipment failures alone, regardless of when they happen. For after-hours service, click the button below and enter your zip code to speak with our nearest service specialist.
DEDICATED TECHNICIANS. CONSISTENT CARE.
Instead of sending you a different face each visit, we assign service technicians to your operation, creating continuity that delivers superior results. For our PM and TM&R customers, this means working with a primary tech who knows your equipment’s history, spots developing issues early, and builds a relationship with your team. This dedicated approach provides consistent, quality service that prevents costly failures, extends equipment life, and delivers the reliability your operation demands.
HEAR FROM
OUR CUSTOMERS
Bruce always arrives on time, repairs our units correctly, communicates clearly, and goes above and beyond to make himself available. I could not be happier with Bruce’s service, and we appreciate him! ”
– Jason A, TTX Company
Nine years ago, we purchased our forklift fleet from Equipment Depot. Since then, we have had them regularly maintained and repaired. Recently, a major part broke in one of our oldest forklifts, and thanks to John’s efforts, a plan was put in place and our forklift was swiftly fixed. This experience underscores the value that Equipment Depot and John place on our enduring partnership. ”
– Matt K, Dallas-Fort Worth area customer
Ken is fantastic! To say he goes above and beyond for us would be an understatement. He is knowledgeable and often shares his knowledge with all of our staff. We appreciate his excellent service and the relationship we have built with him over the years. ”
– Bobby O, Altium
We are thankful to have Sean and Chuck supporting our business. They are the most proactive, reliable, and knowledgeable technicians. Charles ensures our PMs are completed before a machine breaks down, and Sean handles our repairs with ease. They make it easy to do business with Equipment Depot. ”
– Kevin K, Silver Line Windows
Jay and Shane are professional and skilled technicians who excel in maintaining and repairing our forklifts at MRC. Their expertise is unmatched, and they go above and beyond to identify issues and explain their work. Thank you to both of them for their outstanding contributions! ”
– William K, MRC Global
GET A QUOTE FOR EQUIPMENT MAINTENANCE
Think you could benefit from a single service provider ready to maintain your entire fleet of lift trucks? Contact us today to tell us more about your fleet and receive a quote for one of our equipment service plans.
CONTACT USFAQ
Q: What types of equipment do you service?
A: Our certified technicians are trained to work on all makes and models of forklifts, boom lifts, scissor lifts, and telehandlers. This includes electric forklifts and LP gas lift trucks, ride-on pallet trucks, narrow aisle forklifts such as reach trucks, order pickers, and turret trucks, as well as high capacity forklifts.
Q: What equipment brands and manufacturers do you service?
A: Our 850+ technicians are able to service all forklift and aerial lift equipment brands. For forklifts, this includes major brands such as Cat® lift trucks, Mitsubishi forklift trucks, Jungheinrich®, SANY, Kalmar, Crown, Toyota, Hyster, Raymond and more. For scissor lifts, boom lifts, and telehandlers, our technicians are certified to work on JLG, Genie, Skyjack, SkyTrak, and more.
Q: Can you repair equipment at my facility or do you have your own service shop?
A: With a fully mobile fleet of technicians, we are able to come directly to you to repair your equipment. We also offer shop services at our locations, where you can send your equipment to us and we’ll repair it at our facility.
