EVERY MINUTE OF DOWNTIME COUNTS
You don’t have time for “we’ll see if we can fit you in.” When your forklift goes down, it creates a bottleneck that slows your entire facility. In those moments, what you need most is a partner who treats your downtime with the same urgency as you do, which is why we don’t make you wait. When you call Equipment Depot with an urgent breakdown, we dispatch a technician to diagnose the issue and get your operation back up to speed.
GUARANTEED SPEED
Get your forklifts back up and running quickly thanks to our 4-hour emergency response times and a nationwide team of 850+ technicians
FIRST-TIME FIXES
Our certified and highly-trained technicians arrive at your facility in fully stocked service vehicles, ensuring we fix the issue correctly on the first visit
TOTAL FLEET COVERAGE
Whether you have a mixed fleet of forklifts or aerial lifts, we have the expertise, parts, and technicians to repair every make and model in your operation
HOW OUR EMERGENCY
FORKLIFT REPAIR WORKS
When your forklift breaks down, you need a plan. From the moment you reach out to us, you trigger a coordinated effort designed to get a qualified technician to your door and your equipment back in operation as fast as possible.
DISPATCH
When you call us or submit a request for service, our central dispatch team immediately identifies the nearest available technician with the right skill set for your equipment, and routes them to your facility.
DIAGNOSE
Our technician arrives on-site to troubleshoot the issue. We perform a root-cause analysis to ensure we aren’t just patching a symptom, but fixing the real problem.
ESTIMATE
Before we turn a wrench, we provide a clear, transparent estimate for the repair. You’ll know exactly what is needed, including parts and labor costs, so you can make an informed decision on the spot.
REPAIR
Upon approval, we get to work. If parts are needed that aren’t on our service truck, our national parts network can typically get them to your facility the same or next day to complete the job.
LOCAL CARE BACKED BY NATIONAL STRENGTH
Equipment Depot combines the personal attention of a local service provider with the massive resources of a national industry leader. With over 50 locations across the U.S., 850+ technicians, and mobile service vehicles fully stocked with OEM and aftermarket parts, we’re uniquely positioned to fix your equipment issues fast. Our technicians go beyond simple parts replacements. They are master problem solvers trained to diagnose root causes across all major brands of forklifts and aerial lifts. Their expertise allows us to deliver accurate resolutions, fewer repeat service visits, and the reliability you need to keep promises to your customers.
WE FIX IT ALL
If your equipment moves materials, we can fix it. We service customers of all sizes and industries, from single-truck operations to massive national fleets. We repair:
- Forklifts: Electric, LP gas, diesel, high capacity
- Pallet Jacks: Ride-on-pallet trucks, walkie pallet jacks, end riders, walkie stackers
- Narrow Aisle Lift Trucks: Reach trucks, order pickers, turret trucks
- Port Equipment: Container handlers, reach stackers, heavy duty forklifts
- Aerial Lifts: Boom lifts, scissor lifts, telehandlers
- Utility Vehicles: Tow tractors, stock chasers, burden carriers, sweepers, scrubbers
HEAR FROM
OUR CUSTOMERS
Bruce always arrives on time, repairs our units correctly, communicates clearly, and goes above and beyond to make himself available. I could not be happier with Bruce’s service, and we appreciate him! ”
– Jason A, TTX Company
Nine years ago, we purchased our forklift fleet from Equipment Depot. Since then, we have had them regularly maintained and repaired. Recently, a major part broke in one of our oldest forklifts, and thanks to John’s efforts, a plan was put in place and our forklift was swiftly fixed. This experience underscores the value that Equipment Depot and John place on our enduring partnership. ”
– Matt K, Dallas-Fort Worth area customer
Ken is fantastic! To say he goes above and beyond for us would be an understatement. He is knowledgeable and often shares his knowledge with all of our staff. We appreciate his excellent service and the relationship we have built with him over the years. ”
– Bobby O, Altium
We are thankful to have Sean and Chuck supporting our business. They are the most proactive, reliable, and knowledgeable technicians. Charles ensures our PMs are completed before a machine breaks down, and Sean handles our repairs with ease. They make it easy to do business with Equipment Depot. ”
– Kevin K, Silver Line Windows
Jay and Shane are professional and skilled technicians who excel in maintaining and repairing our forklifts at MRC. Their expertise is unmatched, and they go above and beyond to identify issues and explain their work. Thank you to both of them for their outstanding contributions! ”
– William K, MRC Global
TIRED OF SURPRISES?
STOP THEM BEFORE THEY START
While we are always ready to rescue you from an equipment breakdown, the most profitable facilities focus on prevention. Once your equipment breakdown is resolved, ask us about switching to a proactive strategy. We can help you catch issues early with our Planned Maintenance programs, or give you total budget certainty with a comprehensive Total Maintenance & Repair plan that covers parts and labor for a fixed monthly rate.
PERFORMANCE. GUARANTEED.
Don’t let a forklift breakdown dictate your day. Trust the team that offers the scale of a national partner with the speed and care of a local neighbor. Contact us today to schedule a service technician or learn more about our services before you need an emergency repair.
