NEWS & PRESS
Triple Win for Equipment Depot in MCFA ‘Dealer of Excellence’ Awards
February 10, 2016
HOUSTON (2/10/2016) – Mitsubishi Caterpillar Forklift America Inc. (MCFA), a leading manufacturer of forklifts in North, Central and South America, has selected three Equipment Depot dealerships as winners of its 2016 Dealer of Excellence Awards.
Equipment Depot Kentucky, Illinois and Ohio were selected winners. This award highlights the commitment of these dealerships to delivering superior sales and service performance. Each is an industry leader, providing the highest levels of customer service and satisfaction in sales and support operations.
“I am excited to honor this year’s Dealers of Excellence award recipients for their commitment to providing our customers with quality material handling solutions,” said Kent Eudy, executive vice president of sales and marketing at MCFA. “Each of these dealers consistently exceeds their business goals and offers high-quality products and world-class customer service and support to their customers.”
Commenting on receiving this recognition for Equipment Depot Ohio, John Ventre, Vice President of Eastern Region, said: “We are honored to receive, for the 11th consecutive year, the 2016 Dealer of Excellence award, recognizing Equipment Depot Ohio as a top MCFA dealer. It’s through the continued dedication of our people to outstanding service and support, combined with the solid trust our customers place in our organization, that we are able to achieve this milestone.”
Additionally, for Equipment Depot of Kentucky and Illinois, Bob Schermer, Vice President of Central Region stated, “We are thrilled to receive this award from MCFA, our most valued lift truck partner. This award exhibits excellence in delivering the highest level of customer satisfaction, which is a key component in our quest to be the ‘Best Service Organization’ in the industry. Our customers are critical to our success and we remain committed to providing solutions that genuinely help them operate more efficiently in their industries, with the added benefit of lowering their operational costs over time.”
Equipment Depot has rolled out its strategic sales and marketing plans across the organization, to ensure delivering superior service and exceeding customers’ expectations remains at the heart of all customer support activities.
Media contact:
Meg Long – Equipment Depot, meg.long@eqdepot.com
Mikala Teagle – MCFA, mikala.teagle@mcfa.com
Notes to editors:
About Equipment Depot
Equipment Depot is the largest independent material handling and rental business in the U.S., representing an extensive portfolio of industry-leading brands. With 35 locations in 13 states across 1,500 miles, Equipment Depot provides a one-stop source for sales, service, rentals and parts for material handling, construction and specialty equipment. Equipment Depot is part of Pon North America, a division of Pon Holdings B.V., the largest family-owned business in the Netherlands, employing 13,000 people at more than 450 locations in 32 countries. With its large geographical footprint, local expertise, and stability of Pon, Equipment Depot offers a full-range of creative solutions to exceed customer needs.
About Mitsubishi Caterpillar Forklift America Inc. (MCFA)
Manufacturer of High-Quality Material Handling Equipment
Mitsubishi Caterpillar Forklift America Inc. (MCFA) is a leading manufacturer of high-quality forklifts and warehouse products in North, Central and South America and the Caribbean. Based in Houston, Texas, the company distributes three distinct brands – Mitsubishi forklift trucks, Cat® lift trucks and Jungheinrich® warehouse products – through its extensive dealer network. All products are backed by industry-leading customer service and superior product support. For more information about MCFA or any of its brands, visit Mitsubishi Caterpillar Forklift America, Cat Lift Trucks, Mitsubishi Forklift Trucks or Jungheinrich Forklifts.